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Expetec Technology Services Blog

Expetec Technology Services has been serving the Troy area since 2005, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What Every SMB Should Know When Selecting an IT Service Provider

What Every SMB Should Know When Selecting an IT Service Provider

Identifying a qualified managed service provider can be challenging--especially if you don’t know what to look for. You should be able to gauge the worth of an IT provider based on a couple of key qualifications, just like you would if you were selecting an employee. What are some of the primary features that you want to look for in a managed service provider?

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Software as a Service Is Helping Small Businesses

Software as a Service Is Helping Small Businesses

What kind of software does your business use to keep operations moving forward? Depending on what industry you are in, you might find it increasingly painstaking to procure and manage the software titles your organization uses, particularly if yours is a small business that has limited capital to invest in its software. Nowadays, however, the acquisition of software doesn’t have to be troublesome, as software as a service (SaaS) is providing organizations with limited resources access to software it normally could not afford.

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Artificial Intelligence: Right For The SMB?

Artificial Intelligence: Right For The SMB?

If the results of a Google search for ‘small business technology trends’ is any indication, artificial intelligence (AI) is not something that just concerns larger businesses and enterprises. Judging by the sheer number of articles that have been produced over the last several months, it is easy to see why a user might get the impression that SMBs who are not considering (or that aren’t already) investigating possible uses of AI are detrimental to their own success.

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The Good, the Bad and the Risky: Current State of IT Security for SMBs

The Good, the Bad and the Risky: Current State of IT Security for SMBs

Technology has revolutionized business. However, along with all the advantages and benefits technology affords us, it comes with a few risks and vulnerabilities that some businesses are still struggling to come to terms with. For example, storing records electronically makes them easier to organize and locate when they’re needed. It also makes them vulnerable to hacker and cyber-attacks. Still, most SMBs are working toward mitigating risks as opposed to abandoning the use of technology in their business operations - and a current assessment of the situation does show improvement over past years.

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How Managed IT Services Help SMBs Improve Operations

b2ap3_thumbnail_we_are_msp_400.jpgTechnology is an ever-growing part of today’s society, and skilled technicians are always in high demand. Nowadays, technology is so complex that it takes comprehensive and preventative maintenance to ensure that it continues working as intended. Innovators in the IT industry, like ourselves, have adopted a way to handle IT maintenance that helps SMBs like you better leverage your assets.

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3 Vendor Management Scenarios You Should Avoid

b2ap3_thumbnail_cio_services_400.jpgManaging your vendors can be big trouble for a small business. While your organization’s productivity depends on their products and services, dealing with vendors is often an exhausting task that eats up a significant amount of time. By outsourcing this responsibility to a vendor management service, you can handle vendors much more efficiently.

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SMBs Can (and Should) Host Their Systems Off-Site

b2ap3_thumbnail_cloud_and_collocation.jpgMost small and medium-sized businesses understand the concept of IT. The past 15 years have brought about technology innovations that could only have been dreamed of in the past, and large businesses now rely on complex systems in order to ensure their business operations continue without a hitch.

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The Cloud Conundrum: Why SMBs Need to Worry About Their Mobile Devices

b2ap3_thumbnail_challenges_of_mobile_400.jpgMobile technology has changed the way that the business world operates. No longer do employees have to be tethered to their desks in order to remain productive at all times. Instead, they can work while on the road or from their home office. However, if your business’s mobile device management solution is too lax, it might encounter a number of different problems that could potentially ruin the mobile experience for your business.

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5 Tips for Saving Money on your IT

b2ap3_thumbnail_save-money.jpgSaving a little on your technology can go a long ways, but cutting too many corners can lead to additional problems and expensive downtime. Here are a few ways you can cut costs without creating long term issues.

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      Don't be Afraid to Replace Got an older PC that's causing you a lot of issues? Older technology is typically more expensive to run, and after a while, it's cheaper to simply buy a new desktop than it is to continue pouring money into something that always seems broken. It's a great time to buy wo...
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